Founded 1999 · Over 685+

Manage & thrive with reliable tech

Managed IT, security, and infrastructure under one accountable team.

Manage your business with confidence while our experts handle your technology. 685+ organizations across New York trust PCA.

Actively Monitored
0 Threats Today
 Live Status
All Systems Nominal
Network Uptime99.99%
Threats Blocked100%
Avg Response< 2 hrs
Open Alerts0
Backup StatusCurrent
Traffic Scanned Today
Clean 94%Flagged 4%Blocked 2%
99.99%
Uptime SLA
685+
Businesses Served
25+
Years in Business
24/7
Monitoring

Key features overview

Explore our comprehensive suite of IT services designed to streamline processes, reduce downtime, and elevate your experience.

Cumulative SLA
99.99%
Guaranteed via SLA
Node 1
100%
Node 2
97%
Node 3
99%
IT technician working on network cabling
Network Monitoring

24/7 network monitoring and instant alerts

Benefit from real-time visibility across your entire infrastructure. Our monitoring stack watches every node and device around the clock, alerting our engineers before your team notices a problem.

Learn more →
Backup & Recovery

Automated backup and disaster recovery

Streamline your data protection with automated backup solutions designed to detect issues and restore operations fast — keeping your business moving no matter what happens.

Learn more →
Recovery Status
< 4 hrs
Average full recovery time
Daily Full BackupVerified ✓
Incremental SyncCurrent
Cloud ReplicationActive
DR RunbookReady
Threat Shield
0
Active threats today
Endpoint ProtectionActive
FirewallActive
Email FilterActive
SIEM Alerts0 Today
Cybersecurity

Enterprise-grade security and threat detection

Safeguard your business with advanced threat detection, endpoint protection, and compliance monitoring. Our security stack runs silently in the background so your team can focus on what matters.

Learn more →
Consistent & Solid

Built for organizations that cannot afford downtime.

From municipal governments to manufacturers, we bring enterprise-grade discipline to organizations where reliability is non-negotiable.

Municipalities
Manufacturing
Professional Services
Non-Profits
Rapid response

SLA-backed response times — measured, reported, and credited if we miss.

Proactive monitoring

Issues get caught and fixed before your team ever notices them.

Incident-ready

Tested backups and a rehearsed recovery plan for the worst day.

Proven track record

25+ years keeping municipalities and manufacturers online.

What Our Clients Are Saying

Our clients love how PCA simplifies their IT and keeps their businesses running.

★★★★★

“I am always very satisfied with PCA technicians. Everyone is patient, kind and thorough. It’s truly a pleasure to deal with your company.”

E
Elaine Fernandez
Town of Rhinebeck
★★★★★

“Understood the issue, got it resolved and explained exactly what he did. I always know when I contact PCA that I will get a quick and positive result!”

L
Lynn Webb
Sholes & Miller
★★★★★

“Wow. So happy our company is now with you for our computer management. What a relief, and a pleasure!!”

P
Pamela Belfor
Gary DiMauro Real Estate
About PCA

Professional Computer Associates

Founded in 1999, PCA is a full-service managed IT provider headquartered in Red Hook, NY with an additional office in Albany. For 25 years we have been the technology backbone for businesses and municipalities across the Hudson Valley.

Our approach is simple: proactive monitoring instead of reactive fixes, and a rigorous 30-day onboarding process so we know your environment before any incident occurs.

Cisco Dell HP Microsoft 365 Sophos Datto Barracuda NinjaOne
Headquarters
7401 S Broadway
Red Hook, NY 12571
(845) 876-6561
Albany Office
175 Central Ave Suite 6
Albany, NY 12206
(518) 992-7134
Speak With Us
Talk to our team
(845) 876-6561