Careers at PCA · Hiring in Red Hook & Albany

Do the work that keeps the Hudson Valley running.

Professional Computer Associates is a managed IT and cybersecurity firm founded in 1999. We pride ourselves on the culture and values that make this an extraordinary place for employees, contractors, and the 685+ organizations who depend on us.

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25+

Years in business

685+

Clients served

2

NY offices

100%

Healthcare covered

Team snapshotHiring now
Support & Help DeskRed Hook
Security OperationsAlbany
Field & InfrastructureHudson Valley

Company culture

Four principles we actually hire against.

Proactive instead of reactive. That applies to how we run client environments — and to how we build the team that runs them.

01

Security-first mindset

We take a proactive, comprehensive approach to protecting client data and systems. That posture shows up in every part of how we operate.

02

Innovation & problem-solving

Engineers here are expected to think creatively and build solutions tailored to each client’s environment — not read from a script.

03

Teamwork & collaboration

Knowledge and expertise get shared, not hoarded. Tickets belong to the team, and so does the outcome.

04

Continuous learning

Certifications, labs, and professional development are funded and scheduled — growth is part of the job, not something you fit around it.

Open positions

Where we need people right now

Don’t see your role? Send a résumé anyway — we keep strong candidates on file and hire year-round.

Tier 2 Help Desk Technician

Escalation-level support for municipal and manufacturing clients

Red Hook, NY

Full-time

→

SOC Analyst

Triage, threat hunting, and incident response across the client base

Albany, NY

Full-time

→

Network & Infrastructure Engineer

Firewalls, switching, and low-voltage projects on client sites

Hudson Valley

Full-time

→

Field Service Technician

On-site deployments, hardware refreshes, and client visits

Red Hook / Albany

Full-time

→

Benefits

A benefits package built for real life.

Full healthcare from day one, time you’re actually encouraged to take, and a long list of extras — down to your pets and your coffee.

Health & family

100% healthcare coverage

Medical, vision, and dental — fully covered for you and your family.

Life insurance

Company-paid policy so your people are protected.

Vision insurance

Comprehensive plan for exams, lenses, and frames.

Pet insurance

Pets are family. Coverage for their health needs, plus pet life insurance.

Life assistance program

Confidential support for everyday stress and more serious concerns.

Enhanced health services

On-site wellness workshops, webinars, flu shots, and discounted services.

Time away

Paid time off

Recharge and pursue what matters outside work.

Vacation pay

Take the trip without the financial math.

Sick pay

Compensation while you’re out, so you can focus on getting better.

Five paid personal days

Five days a year for whatever you need — no explanation required.

Growth & recognition

Professional development assistance

Certifications and training funded to move your career forward.

Gold Bar Program

Standout work is recognized with a 24k Swiss-stamped gold bar.

Interest rate reduction

A 200 basis point reduction to help you manage your financial health.

Life at PCA

Weekly lunch, bi-monthly dinner

The whole team eats together on the company’s tab.

Video game tournaments

Bi-monthly, competitive, and a genuinely good time.

Unlimited snacks

Plus exotic coffee and premium flavored water on tap.

Cryogenic therapy

An innovative recovery and wellness benefit, on us.

Uber weekend discounts

Rides and delivery through a company profile with one toggle.

Discounts

Up to 45% off experiences

Movie tickets, theme parks, concerts, Broadway, car rentals, and hotels.

Apple employee discount

Up to 50% off through the Apple Employee Purchase Program.

National & local partners

Exclusive access to brands you already use, near both offices.

How hiring works

Four steps, about two weeks.

Same discipline we bring to our 30-day client onboarding: clear stages, no ghosting.

STEP 01

Apply

Send a résumé and a short note about the environments you’ve worked in.

STEP 02

Intro call

Twenty minutes with a hiring manager on the role and your goals.

STEP 03

Technical conversation

Real scenarios from our stack — no trick puzzles or whiteboard theater.

STEP 04

Meet the team & offer

Visit the office, meet the people you’d work beside, then a decision.

Ready to work somewhere the phone gets answered by an engineer?

Send your résumé to careers@pcasupport.com with the role in the subject line. We read every one.

Email careers@pcasupport.com (845) 876-6561

Headquarters

7401 S Broadway

Red Hook, NY 12571

Albany office

175 Central Ave, Suite 6

Albany, NY 12206