For over 25 years, Professional Computer Associates has kept businesses and municipalities across New York running — with proactive monitoring instead of reactive fixes, and engineers who answer the phone.
Founded in 1999, PCA is a full-service managed IT provider headquartered in Red Hook, NY with an additional office in Albany. We started as a small computer shop serving neighbors — and grew into the technology backbone for businesses and municipalities across the Hudson Valley.
Our approach is simple: proactive monitoring instead of reactive fixes, and a rigorous 30-day onboarding process so we know your environment before any incident occurs. No tiered call centers. No lock-in surprises. One accountable team, under a single SLA.
We fix problems before your staff notices them. Monitoring runs 24/7; surprises don’t.
When you call, you reach someone who knows your environment — not a ticket queue.
Our 30-day onboarding maps every device and credential. Your environment, fully known.
Helpdesk to vCIO, every service under a single agreement with measured, reported uptime.
We hold current partner certifications with the vendors behind your stack — so support comes with real authority, not just goodwill.